Data Protection Information
| Sl. No. | Topic Name | Sl. No. | Topic Name |
| 1. | Data Protection at a Glance | 2. | General Information and Mandatory Information |
| 3. | Your Rights as a Data Subject | 4. | Data Collection on Our Website |
| 5. | Cookies | 6. | Analytics Tools and Advertising |
| 7. | Online Shop and Newsletter | 8. | Data Security |
| 9. | Questions about Data Protection |
| No. | Section Title |
| 1 | Data Protection at a Glance |
| 2 | General Information and Mandatory Information |
| 3 | Your Rights as a Data Subject |
| 4 | Data Collection on Our Website |
| 5 | Cookies |
| 6 | Analytics Tools and Advertising |
| 7 | Online Shop and Newsletter |
| 8 | Data Security |
| 9 | Questions about Data Protection |
| No. | Topic |
| 01 | How to Order in Our Online Shop |
| 02 | Right of Withdrawal/Cancellation |
| 03 | Exclusion/Early Expiry of the Right of Withdrawal |
| 04 | Ordering and Delivery |
| 05 | Warranty |
| 06 | Prices |
| 07 | Shipping Costs |
| 08 | Payment |
| 09 | Retention of Title |
| 10 | Electronic Communication |
| 11 | Choice of Law, Place of Performance, Jurisdiction / ADR |
| 12 | Disclaimer for External Links |
| 13 | Contract Language / Storage of the Order Text |
| 14 | Provider Identification |
| 15 | Data Protection Information |
| – | Sample Cancellation Form |
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below.
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This could be, for example, data you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We would like to point out that data transmission on the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.
The responsible body for data processing on this website is:
With regard to your personal data, you have the following rights vis-à-vis us:
Every piece receives individual attention from our skilled artisans
You have the right to request the correction of incorrect or incomplete personal data concerning you.
Under certain circumstances, you have the right to request the deletion of your personal data.
You have the right to request the restriction of the processing of your personal data.
You have the right to receive your personal data in a structured, common, and machine-readable format.
You have the right to object to the processing of your personal data under certain circumstances.
To exercise these rights, you can contact us at any time at the address given in the imprint. You also have the right to lodge a complaint with the competent supervisory authority.
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
This data is not merged with other data sources.
The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal communication by email to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called “cookies”. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator.
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics
For more information on how Google Analytics handles user data, see Google’s privacy policy:
If you order products in our online shop, we process your personal data exclusively for the purpose of processing the order and delivering the goods. For this purpose, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods.
For payment processing, we pass on your payment data to the credit institution commissioned with the payment or to the selected payment service provider.
With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.
For the registration to our newsletter, we use the so-called double opt-in procedure. This means that after your registration, we will send you an email to the specified email address in which we ask you to confirm that you wish to receive the newsletter.
The registration for the newsletter will be logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address.
You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter email, by email to info@johanna-k.com, or by sending a message to the contact details given in the imprint.
We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
We store personal data only as long as necessary for the purposes for which it was collected or as required by law. After the purpose ceases to apply or after the expiry of legal retention periods, the data will be deleted or anonymized.
If you have any questions about data protection, you can contact us at any time:
Data Protection Contact:
Johanna K. Deutschland
Data Protection Officer
Steffenstraße 36
40545 Düsseldorf
Germany
We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will then apply for your next visit.