Privacy Policy

Data Protection Information

Table of Contents

Sl. No.Topic NameSl. No.Topic Name
1.Data Protection at a Glance2.General Information and Mandatory Information
3.Your Rights as a Data Subject4.Data Collection on Our Website
5.Cookies6.Analytics Tools and Advertising
7.Online Shop and Newsletter8.Data Security
9.Questions about Data Protection  
No.Section Title
1Data Protection at a Glance
2General Information and Mandatory Information
3Your Rights as a Data Subject
4Data Collection on Our Website
5Cookies
6Analytics Tools and Advertising
7Online Shop and Newsletter
8Data Security
9Questions about Data Protection
No.Topic
01How to Order in Our Online Shop
02Right of Withdrawal/Cancellation
03Exclusion/Early Expiry of the Right of Withdrawal
04Ordering and Delivery
05Warranty
06Prices
07Shipping Costs
08Payment
09Retention of Title
10Electronic Communication
11Choice of Law, Place of Performance, Jurisdiction / ADR
12Disclaimer for External Links
13Contract Language / Storage of the Order Text
14Provider Identification
15Data Protection Information
Sample Cancellation Form

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below.

Data Collection on Our Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This could be, for example, data you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

2. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission on the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the Responsible Body

The responsible body for data processing on this website is:

JOHANNA K. Deutschland 
MANAGEMENT:
Dr. Angela Kranz
Address:
Steffenstraße 36
40545 Düsseldorf

3. Your Rights as a Data Subject

Your Data Protection Rights

With regard to your personal data, you have the following rights vis-à-vis us:

Right to Information

Every piece receives individual attention from our skilled artisans

Right to Correction

You have the right to request the correction of incorrect or incomplete personal data concerning you.

Right to Deletion

Under certain circumstances, you have the right to request the deletion of your personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data.

Right to Data Portability

You have the right to receive your personal data in a structured, common, and machine-readable format.

Right to Object

You have the right to object to the processing of your personal data under certain circumstances.

How to Exercise Your Rights

To exercise these rights, you can contact us at any time at the address given in the imprint. You also have the right to lodge a complaint with the competent supervisory authority.

4. Data Collection on Our Website

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal communication by email to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

5. Analytics Tools and Advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies”. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP Anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics

For more information on how Google Analytics handles user data, see Google’s privacy policy: 

https://support.google.com/analytics/answer/6004245

6.Online Shop and Newsletter

Order Processing in the Online Shop

If you order products in our online shop, we process your personal data exclusively for the purpose of processing the order and delivering the goods. For this purpose, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods.

For payment processing, we pass on your payment data to the credit institution commissioned with the payment or to the selected payment service provider.

Data Processed During Ordering
  • Name and contact details (address, email, phone number)
  • Payment information
  • Order details (products, quantities, prices)
  • Delivery preferences
  • Order history
Newsletter

With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

For the registration to our newsletter, we use the so-called double opt-in procedure. This means that after your registration, we will send you an email to the specified email address in which we ask you to confirm that you wish to receive the newsletter.

The registration for the newsletter will be logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address.

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter email, by email to info@johanna-k.com, or by sending a message to the contact details given in the imprint.

7.Data Security

Security Measures

We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

SSL/TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data Retention

We store personal data only as long as necessary for the purposes for which it was collected or as required by law. After the purpose ceases to apply or after the expiry of legal retention periods, the data will be deleted or anonymized.

8.Questions about Data Protection

Contact for Data Protection Inquiries

If you have any questions about data protection, you can contact us at any time:

Data Protection Contact:

Johanna K. Deutschland 

Data Protection Officer

Steffenstraße 36

40545 Düsseldorf

Germany

Changes to this Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will then apply for your next visit.

Last updated: January 17, 2026